Intelligent Security Operation Center
Intelligent Security
Operation Center (ISOC)
Plugout caters to large multi-site corporate and commercial partners. Over the many years of serving these clients, Plugout has identified a need in the market for “virtualized” security operations. Plugout has implemented a virtual environment where security operators, operations, and devices can be remote augmented, supported, and monitored by our remote staff 24/7. The service is tailored to the needs of each client, based on the in-house capabilities, or required outsourced services.
ISOC Benefits
Eliminates the cost burden of high technology
Optimizes Workflow
The ISOC increases efficiency, optimizes workflow, removes the cost burden of high technology, and offloads the busier and mundane tasks of system maintenance.
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the Security Operation becomes a proactive activity vs. a reactive operation that many operate in.
The ISOC is operated in the Plugout HIVE in New Jersey, USA. The site is staffed 24/7 with elite-operators. The ISOC extends the Plugout technical and support capabilities into your facility.
Increases Efficiency
Lower maintenance and service costs with proactive response.
Increases Efficiency
Monitor service, security operations, and events.
Increases Efficiency
Reduce in house technical staff
Increases Efficiency
Avoid expensive downtime, expensive emergency & after hours repair.
Increases Efficiency
Outsource routine tasks, reporting, investigation, a non-life safety, incident communication
Increases Efficiency
Streamline dependence on internal resources
ISOC Services
Security event monitoring, alarming, and response
Advanced workflows based on customer standard operating procedure​
CCTV footage retrieval​
Communications
Service ticketing and reporting
Long term cloud based archiving​
Proactive service and prioritized routing
24/7 hotline for security and security maintenance issues​
Credentialing and badging services