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The retail industry is undergoing major changes. Competition drives companies to do things they would never have considered previously. Manufacturers have opened brand-specific retail outlets or mail order shops to compete in specific product areas. Brick and mortar retailers such as Barnes & Nobles, Wal-Mart, and Sears now sell goods on the Web. Cyberspace powerhouses build brick-and-mortar stores that bolster their virtual presence. Internet sales, mail order, and brick-and-mortar retail are converging in your cash drawer.

As communication costs drop dramatically, open connectivity crosses entire industries. Digital subscriber lines (DSL) provide instant-on connection to the Internet affordable to the smallest retailers. New security measures safeguard the most sensitive and critical business data. Retailers can share accurate information across organizations, business partners, and suppliers. Huge profits can accrue by improving efficiencies in business-to- business (B2B) communications, product movement, and the supply chain.

Multi-channel retailing-combining physical stores with online, phone order and catalog sales-is simplified by using one single inventory management system. Microsoft Retail Management System brings such basic retailing functions as stock replenishment, sales information, customer histories and demographics into one central SQL Server database.

Building on triple-award-winning, user-proven, point-of-sale software (POS) since 1995, Microsoft Retail Management System opens your doors to Internet sales, mail order, online shipping, interactive corporate applications at the POS, in-store advertising, improved customer relations, and painless training of associates on new products and company policies.

As did its predecessors, Microsoft Retail Management System manages brick-and-mortar retail stores with any inventory, any sale, any tender, any transaction, anywhere-but now retailers can take full advantage of the Internet for virtual store fronts, E-commerce, ERP integration, and B2B commerce.

Why Microsoft Retail Management System Is The Solution

Microsoft Retail Management System is a pre-packaged, point-of-sale software that lets retailers sell anywhere, integrate with new Web technologies and legacy applications, all while handling point-of-sale and back office functions with proven, prize- winning speed and ease. Microsoft Retail Management System is also web enabled allowing brick-and-mortar retailers to expand to the Web and get multiple Internet payoffs. Microsoft Retail Management System enables chains and single stores to:
  • Process orders received from several virtual storefronts, mail/phone order houses, or walk-in customers in one software system.
  • Automatically enter customer information from on-line orders into the POS system as a sales transaction, ending redundant manual data entry.
  • Automatically compute taxes, add shipping costs, generate packing slip and shipping documents.
  • Connect to UPS or FedEx Website for online shipping, generate UPS and FedEx shipping labels.
  • Let customers track shipments on-line at UPS or FedEx Web sites.
  • Track inventory quantities on-hand, ordered, and reserved.
  • Use customers' idle checkout time to display pages from the store's Web site or a local CD-ROM. They see additional services and merchandise- even items triggered by their individual purchases.
  • Use the Web for personalization, cross-sell and up-sell. Shoppers can buy merchandise on the Web, obtain gift certificates, and then have the goods shipped-or held at a local store for pick-up.
  • Track and compare all their customers' preferences, shopping habits and payment history. Detailed transactions are stored in the SQL Server database for data warehousing and ERP.
  • Accept product returns from Internet purchases at stores. This builds consumer confidence in Web shopping, re-enforces the brand name across multiple channels, and creates a compelling and enhanced consumer experience.
  • Cut hours off of management tasks and concentrate on customers and marketing. Legendary power and ease-of-use from Microsoft’s award-winning point-of-sale, inventory control, supply management, shipping, and retail management functions have been improved in Microsoft Retail Management System.
  • Provide complete invoice histories full reporting. Allows multi-tendering and online credit card authorization. Accept Euro and foreign currencies.
  • Store, print, display or transmit on-line (digital) e-receipts, pick tickets and shipping labels-all with graphics
Contact us for a free business assessment
Call us at 212-655-4428 or by email sales@plugout.com and we can schedule a meeting to do a free business assessment. We will help your organization in selecting the right Business Solution product(s) which best fits your business needs in order to automate your workflow with the best of breed technology.

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